First check that the led is lit on the dongle. If it is on. This indicates that the drivers have been installed correctly and the software should...

For the programs DDAdd, DDRemote, DDLook, DDChange, DDNet you can click "Help | About" from the menu. Alternatively for all these...

Description: there is a conflict with the Keylok dongle drivers for 32-bit Windows operating systems. The Keylok and Dinkey drivers both have the...

Description: If you execute setupdrv as a custom action from an msi install package then it will fail to run correctly under Windows Vista. The...

This problem is most likely to be caused by installing the parallel port driver (ddnt.sys). For setupdrv versions previous to 3.6.2 we install...

Error 47 can occur during a network dongle check under Mac/Linux. This is most likely to be caused by a bug in the protection module - upgrade to the...

Description: the PHP page either continuously refreshes doing a dongle check each time (if the correct dongle is attached); or does nothing (if the...

Error: the process was blocked by another process accessing the dongle for a considerable time. Solution This other process may have crashed or...

This error occurs when we cannot determine which drive letter is associated with the Dinkey FD dongle attached to your machine. It may be that...